Congratulations and good luck to Trust Challenge applicants! / I didn’t get the account activation email. What should I do?
Please check your SPAM email folder. The activation email sometimes get marked as SPAM.
You can trigger another activation email by using the Reset Password process. If your account is new and not yet activated, the process will generate an account activation email instead of a reset password email. It is necessary to click the activation link within the activation email before you can use your account.
Staff can not activate your account because if you are unable to receive the initial activation email, future important system-generated emails such as submission confirmation or communications from program administrators may not reach you.
If you continue to not be able to receive system generated email, please try to create another account using a different domain extension that does not uses the same SPAM filtering mechanism.